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1.5 Based on 26 reviews
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  • Customers like
    • Idea 2
    • I liked system mechanics when i was able to read the screen 2
    • Reg cleaner 1
  • Customers don't like
    • Confusion and dubious practice 4
    • Lying sales tactic 3
    • Support 3
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auto upgrade to version 16 recently What mess. Won`t load, freezes, loads of error windows which are unresponsive. Have tried to advise their customer support centre, but they say my log in details are wrong,,,I HAVE NOT CHANGED MY USER NAME OR PASSWORD SINCE 2014. The new temporary password and the same error page keeps re appearing each time you attempt to log in. I am paid up to August 2017. So it seems I will have to put up with this shoddy... Read more

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I don't know what's going on with System Mechanic but it is so slow now, and slow my entire pc down I'm considering not renewing my subscription, I'm I've been a subscriber for several years. What the heck has happened, it used to be slick and fast, now it is slow, Ram draining, and irritating! I've gone to leaving it off while I'm using my PC, then turn it on to run maintenance, then turn it off again. This is ridiculous! If it doesn't get... Read more

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I originally purchased a retail box copy of Driver Scrubber several years ago from Office Depot. I used it first to wipe some drives which were being recycled. I used it again a few years later on the same computer to wipe drives for a computer that was being given away. The original install was not completely simple as it had to access the internet in order to validate the license but other than that it worked well until I went to use it... Read more

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I have used the System Mechanic for a few years and have not had much of a problem. This year I was automatically renewed for the $29.95 and download the 'new version'. Every single day since February 6th, IOLO pops up a message telling me that my subscription has expired. Today I finally have time to respond to them...I call BOTH their customer support numbers: the first one I was in the *** for 45 minutes during which I made lunch and put... Read more

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My Father received one of those emails threatening doom and gloom if he didn't purchase the software. He couldn't reach my husband (his tech support) So he bought it. The next weekend we were in town and we were appalled that he paid $300 to fix a computer that didn't have any problems. They ultimately got their money back (don't know how) but for the last year they have gotten between 5-15 calls a week from IOLO who sold them the software... Read more

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This company has what I consider the WORST customer service. I wanted to give Net Mechanic as a gift and IOLO offers it for $19.95 on their website but in the payment process it shows as $39.96. I contacted the company, They took days to get back to me, eventually after much repeated requests on my part to handle this, they escalated the issue to "Tier 2". What a joke! 2 weeks later after multiple attempts on my part to get them to respond, let... Read more

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I recently upgraded from 15.5 to 16. I expected to see an improved product. To my surprise and disgust, the most useful tools in the product have been removed. It is a scaled down, dumbed down version of their previous product. The most useful tool was their registry compactor and it no longer exists in version 16. it is gone. One category of tools labeled "Manage" used to contain 5 or so system management tools. It now contains 1 and it takes... Read more

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A few years ago we did business with Iolo and, as I remember, their product was satisfactory. I remember being annoyed by their very aggressive and very premature nags to renew our annual contract. In any case, it appears that our landline and sell phone numbers may have been registered with the company and leaked out somehow because we started receiving and cannot seem to stop calls every few weeks from people representing that they work for... Read more

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I tired System Mechanic pro and elected not to renew. i uninstalled and years later I still get popups telling me that Sys Mech Pro has expired. I upgraded to windows 10 and I still the the obtrusive popup whenever I reboot my computer. Does anyone know how to kill this unwanted sales pitch? The popups are coming from my machine, not the internet. Very poor behavior for a program that is supposed to solve annoying problems. Is System... Read more

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Clicked on the upgrade reminder only to find that the program wouldn't run unless I paid for another year membership after, mind you, I paid for a lifetime membership a little over a month ago. Spent a total of 90 minutes trying to talk to some one and both times when a Rep came on, I was hung up on. And this is after being a customer for many many years. I have opened a customer service complaint with the and am asking for a refund of the $106... Read more

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