Iolo Technologies
Reviews and Complaints

I received notice that I was going to be billed 19.95 for System Mechanic. I have not used that product in about a year because it sucks.

I chatted with your representative and told him to cancel. He acknowledged I wanted to cancel. Before we offically ended our chat I lost the connection. However I had already told him that I wanted to cancel.

Today I was billed $19.95. I attempted another chat and all I got was a thank you for being an Iolo custoimer and there is nothing he can do for me.

So I have no choice but to dispute the charge and smear your reputation all over the Internet. You are not going to get away with this.Stay aw

Ny System Mechanic will not respond at times, I did a google search about programs not responding, says ensure I have the latest version, I buy my system Mechanic pro copy at Best Buy, I am up to date, do I have the latest version?

Now they just send emails with no action what so ever! I jsut wanted to know, because I buy my copy of system mechanic pro, from a retailer, does the updates make it the latest version, my system mechanic pro program goes unresponsive from time to time.

that's my only problem, iolo hasn't followed up or express any concern for my issue, I just got a system generated response! I am also not liking that they appear to not even have an email contact! just a phone number, well, I am not calling it because it not a toll free number!

I am not liking the lack of support I get from my concern! just get a system geernated email!iiit s

I called since my PC was running slow, a tech remoted in and was doing all kinds of deleting files, programs, and what else I have no idea. During this time he stopped and told me I had to pay $179 for the work he was doing, I told him I couldn't pay at that time and that was pretty much the end, he stopped and I had to leave anyway.

Later that night when I got home I went to use my PC and it wasn't running slow, it wasn't running at all. I contacted them that night, explained the situation and I got you still have to pay $179 to fix it, I told him at least it was working before the tech got involved and now it doesn't work at all. You still need to pay $179 for us to fix it. The next morning I did a chat with Sara, explained yet again, you can guess what she told me, you have to pay the $179.

I refused informing her like I did everyone else the PC was working it was working slow until you guys got involved and now it doesn't work at all.

You still need to pay $179 for us to fix it. I told her I would just file a BBB complaint and see if they could help and that was the end of the chat.

I would suggest you stay away from iolo! They have been a company from *** They don't do what they say, I contacted them right after I subscribed because when you place an order for something, they flash all these other products at you and by the time you're done, they are sucking your money out for other items you didn't even know you had.

I contacted them two or three times to take the $19.95 off for technical support, and they said they would. They never did, so I cancelled my payments. With Driver Booster, they are saying I need to renew, and I only have it for 45 days.

I try to put my code in, they say, wrong code. Please be smarter than I and STAY AWAY!

I renewed my subscription to the service which I have had for many years i thought it was good when I renewed they automatically sign you up for a tech service that is paid monthly, I declined the service and on my next credit card statement is a charge for the service Customer service states its in the terms and conditions and refused to refund the amount billed I find this very deceptive and dishonest they promote the company to protect against scams and help your PC yet they are dishonest and thieves themselves. They agent I spoke to adamantly refused a refund and told me she is ending the callStay why would and honest business refuse a refund Never will I use this company in the future and warn others of this deliberate scam