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While at a local stationary store for other computer products I saw a box cover with this companies name on it. The product was anti virus software.

On the box cover in a prominent corner was a picture of what appeared to be a Caucasian Amirican with a caption that stated "friendly service". Later that day I tried to install the anti virus software. After I was required to fill in minor person information such as my phone number for the registration process the software would not load. I called their customer service number.

On the other end of the phone was a foreigner with a heavy accent that was unhelpful, very rude, and beligerent. He offered no assistance of any kind, just a whole lot of attitude. I wasn't ever able to get the product to work. A complete waste of money, time, and whole lot of aggravation.

For months I received phone calls. The first time was a person with a heavy foreign accent claiming they've discovered people trying to access my computer. This person wanted full access to my computer so he could fix the problem. I refused.

The phone calls continued and continued. I never answered. Each time I received a call, always originating from a foreign country, I blocked that specific number.

The calls continued multiple times each time with a different number. From other reviews I read I am thankful I only bought a box and never gave this company my credit card or other financial information.

Reason of review: Bad quality.

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I agree. This is a terrible product.

I've purchased three (3) copies in last six months (last one today....I like suffering). Interesting that the company apparently realizes this or allegedly has programmed the installation process NOT TO WORK. The website states a purchaser can contact the company direct for help in a first time installation: AT $14.95.

Talk about a con! (978) 852-****

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