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They gave a link to 17.5 version to download. It would not install with password. I have 4 computers at home for personal use and have used up the download attempts. I got it installed on 2 computers. The problem was they sent the wrong version it should have been...
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2.8
#1164131
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on Dec. 31, 2017, I received an offer from Iolo.com. to purchase Phoenix 360 at a 90% discount. Since I have been using System Mechanic Pro for several years and Phoenix 360 was supposed to add an upgrade to my product, I purchased it. When I tried to download it using...
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1.0
I didn't like
  • Being duped into purchasing a product only to find out the
  • Customer service
#1161556
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I have a lifetime subscription. Had an offer for today only to upgrade to their new product Phoenix 360 for 9.99, a considerable savings. I'd be more than willing to take advantage yet the link takes me to a page that says no upgrade available. I go to the upgrade...
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Anonymous
Customer Blowback

As near as I can tell, I only have gained two minor functions--Privacy Guardian and ByePass. That's it. Malware Killer says "Coming Soon".Iolo will regret this "promotion".

Anonymous
S.E. Hamilton

I paid the $9.99 too and feel cheated. I would have been really pissed had I paid full price.

#1159512
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Iolo Technologies - Bad website, worse service

Iolo Technologies
#1167138
1.5
Details
After auto renewal, program says i need to renew, or it wont work. I was charged $30 for a program that says i need to renew. Trying to get my money back, no response from them. Nothing, nada. I will uninstall and never use iolo products again.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website

Iolo Technologies - Wont uninstall

Iolo Technologies
#1118566
wont uninstall now i have to reboot the system ( stop trying 2 sell me more product) had avg for 6 years same crap /// there finished ur next oh {{REDACTED}}
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Iolo Technologies - Crashed my computer

Iolo Technologies
#1110201
1.0
Details
I downloaded a search and recovery program through AOL with this company and it crashed my computer. Then, they tried to sell me service to fix it. STAY AWAY!
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website

Dont Know I Have Not Bought Anything Review

Iolo Technologies
#853976
I never heard of them but i just found them on my computer! How did they do that?
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Cannot get it to install on 4 different machines just hangs and locks up the units when attempting to install as Administrator... Yup first sign of real crapware right out of the box! Looking at all of the bad reviews and complaints, and there are a slew, glad it...
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I Had system mechanic in my older pc Win Xp,and for some unknown reason it would not open up with the reason a security program may be blocking it from opening. I closed all firewalls, and programs that I though were the problem. System mechanic still did not open....
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Anonymous
Bob H

11/6/17 system mechanic pro update failed and removed original installation. Iolo claims they do not have a record of my Email address and will not provide key to reinstall. T...

3.1
I didn't like
  • Inability to communicate with iolo
#1130925
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Iolo Technologies - System Mechanic Pro Fails to Install in Windows 10
I have tried multiple times to install this software. I contact iolo support via e-mail sending screen shot images of how the software failed to install on at least 20 different attempts. Iolo support recommended I install software as Administrator. When I did this, it...
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Anonymous
Anonymous

What is it for ?

2.4
I didn't like
  • Defective software
#1122359
Reply to reviews
While at a local stationary store for other computer products I saw a box cover with this companies name on it. The product was anti virus software. On the box cover in a prominent corner was a picture of what appeared to be a Caucasian Amirican with a caption that...
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1.0
#1103670
Reply to reviews
While I like System Mechanic Pro, iolo uses Avangate to handle their payment/purchase activities and they are less than useless. Two times now they have arbitrarily deactivated the product saying my subscription expired which it had not. Avangate just says "its not our...
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#1086673
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I contacted their customer service and after sending several emails to them and receiving replies from them and after trying this , that and the other as requested by iolo and then finally sending them the requested zip logs I just gave up as it was taking up too much...
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Anonymous
Anonymous

In order to be an effective complainer, you must inform those of us who are unfamiliar with the product or service that has offended you.Who, when, what, how, and how much $.I...

1.0
I didn't like
  • Support
  • Their
#1082241
Reply to reviews
Despite various mails for PROPER TECH assistance due to being unable to run SM v16 or the updated SM v17 after install... receiving run-of-the-mill replies - almost no interest to assist & solve problem. EMPTY promises in mails saying they they'll be in contact. It...
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3.0
I didn't like
  • Poor unprofessional service
#1078239
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