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their "tech" told me to uninstall, for the new version. I did the uninstall/reinstall, and it will not work. I have paid for a year subscription, but it absolutely will not reinstall. the "customer support" sent a case number, then a week later sent me another email...
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Socialmedia.iolo.com
Socialmedia.iolo.com

I am the Community Manager for iolo and was troubled by your feedback. Typically Support has a high success rate discovering what the issue is. If you email me at support.soci...

Anonymous
Anonymous

You never told us unwashed heathens what the product is supposed to do or provide. You've done an awful lot of emoting but little explanation.

3.2
I liked
  • System mechanic before it went away
I didn't like
  • Cannot get rid of the popup sales pitch
#1397360
Reply to reviews
Iolo Technologies - SM Wont run, wont update System Shield and anti virus will not scan
Impossible to contact them. I live outside the USA and cannot call on International lines due to the long wait time. Dash board always showing critical but no way to fix this. Repair selected wont respond. Just hang up the UI, Don't know if this is happening after the...
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Anonymous
Anonymous

ADVICE : about when your contract expires - immediately after you make the final payment, instruct your financial provider (bank for automatic deduct, or credit card for recur...

Socialmedia.iolo.com
Socialmedia.iolo.com

I am the Community Manager for iolo and was troubled by your feedback. If you email me at support.socialmedia@iolo.com from the email address you used at purchase, I'll get yo...

2.5
I liked
  • It before
I didn't like
  • At this time
#1384634
Reply to reviews
I clicked on the "extend" my service time, button and paid for a 12 months extension - but the system has sold me a new service, with a new product key. Please refund my payment or add a 12 months extension to my existing service. I have had the same problem...
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Socialmedia.iolo.com
EdibleTigerShark819

Hi, I am very sorry to hear of your experience with our ordering process. This is not typical and we'd like to remedy it for you right away. Please email me from the address y...

1.0
I liked
  • Product
I didn't like
  • Not getting the product paid for
#1360372
Reply to reviews
I downloaded and installed the System Mechanic and it seems to find issues and threats, but does offer any resolution and will not correct without full purchase. I was taken in by the "Free" offer, but nothing seems to be delivered. What's the story? I tried to install...
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1.0
I didn't like
  • Products their personal their customer support
#1357719
Reply to reviews
Used to be awesome until they introduced Phoenix360. It literally crashed my computer several times before I was able to boot up in safe mode a delete the install and all associated files. I did try to reinstall an older version PRE Phoenix 360 and Phoenix 360 still...
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1.5
I liked
  • Way it worked before phoenix360
#1350144
Reply to reviews
I had the same problem.I could disable the monitoring.I have Norton Security and Malwarebytes installed. The program even alerted me as to the fact not to have 2 AV programs installed. My computer seemed slow one day and noticed that a program was installed(AVSDK5)...
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WatchfulSpider
WatchfulSpider

download here https://www.softpedia.com/dyn-postdownload.php/ded67f68ac508b46cedb1119127bd2ce/5b916934/16d6/0/1

3.1
#1348278
Reply to reviews
All my iolo software tells me they do not expire until 12/17 2021 I keep buying time. But I am getting automatic renew messages and they will put it on my credit card. I logged on and set the auto renewal off I have no idea what is going on but I had better not be...
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3.0
#1329750
Reply to reviews
Iolo Technologies - Now way to not install system shield
I install version 18 and there is no way to not install system shield. It is turned on snooze but now windows action icon shows a red X now. This makes me very upset that it has done this. Before you had the option to not install antivirus or firewall. I have tried to...
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Anonymous
Pissed Consumer

Having the same problem!! Get it to gather Iolo.

Anonymous
Storm

Even by choosing not to install system shield it still installs and within a day runs on it's own even with all options disabled. I've gone back to version 17 and all is fine ...

2.4
#1327206
Reply to reviews
I noticed that my recycle bin in Windows 10 is always empty. After some investigation I realized that it's being emptied by SM when it runs automatic cleanup (though I unchecked box "empty recycle bin". I made sevela calls to SM tech support starting from a few months...
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3.8
#1319526
Reply to reviews
I've been a System Mechanic customer almost since their inception. Customer service has always been awful. Over the past few years it's gotten to the level of sleazy used car salesmen - especially since they moved their support center to India. Last year & this year I...
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3.0
I liked
  • System mechanic
I didn't like
  • Lying sales tactic
  • Bait & switch scam
  • Customer service - activation issue not resolved
#1287547
Reply to reviews