Used to be awesome until they introduced Phoenix360. It literally crashed my computer several times before I was able to boot up in safe mode a delete the install and all associated files.
I did try to reinstall an older version PRE Phoenix 360 and Phoenix 360 still snuck back in and crashed my system in less than 36 hours. I opened a case with iolo at the beginning of JULY it is now early Sept. I have received ONE response on the ticket after 2 months in late August. ZERO phone calls, emails or assistance.
No one will assist or offer any suggestions as to WHY Phoenix 360 is summoning the Blue Screen of Death. I can't even get them to refund my money since I am paid up to Feb 2021.
I'm pretty furious over this situation and am no long a customer in any way shape or form. Since as a company they cannot fix their product, refuse to take responsibility for damage to your computer or even refund your money.
Product or Service Mentioned: Iolo Technologies Phoenix 360 Optimization Software.
Reason of review: NO customer Service- ZERO, AWFUL quality software damaging my computer, no refund, this company doesn't honor ANYTHING.
Monetary Loss: $100.
Preferred solution: Full refund.
I liked: Way it worked before phoenix360.