I PAID for System Mechanic 16.5, a few months ago. The version I had on my computer was 15.5 .
Last night I tried to update the definitions and the message I got was that this was old version and it would be uninstalled. This happened and I now have NO System Mechanic. I went onto their web page and low and behold the last update was 2013!!!, I tried to write them a request for assistance on their web page but my computer kept on freezing. i THEN WROTE THEM AN EMAIL AND RECEIVED A SNOOTY REPLY AND NO OFFER OF ASSISTANCE.
So here I sit with NO System Mechanic at all because some pig headed individual closed the case.
If this is Customer Service, I shudder to think of other *** I am going to be saddled with. Iolo Customer Service is NOOOOOOOOOOOOOOOOOO service at all
Review about: Iolo Technologies System Mechanic Optimization Software.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Deliver product or service ordered.
I didn't like: Poor unprofessional service, Contains half the functionality it used to.